Last updated: 28th July 2026
At Sound and Stories, we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, how we use it and the choices you have regarding your personal data.
Who We Are
Sound and Stories is part of Wondrous Studio™, trading through:
WONDROUS LTD
Company Number: 10174879
If you have any questions about this Privacy Policy or how we use your information, you can contact us:
Email: hello@soundandstories.co.uk
Telephone: 07946 883 707
What Information We Collect
Depending on how you use our website, we may collect:
- Your name
- Email address
- Telephone number
- Company name
- Any information you include when contacting us
- Website usage information through cookies and analytics
We only collect information that is necessary to respond to your enquiry or improve our services.
How We Use Your Information
We use your information to:
- Respond to enquiries
- Discuss potential projects
- Provide our services
- Improve our website
- Monitor website performance
- Meet our legal obligations
We will never sell your personal information.
Lawful Basis for Processing
Under UK GDPR, we process personal data using one or more of the following lawful bases:
- Your consent
- Performance of a contract
- Legitimate business interests
- Legal obligations
How Long We Keep Your Information
We only keep personal information for as long as necessary.
If you enquire about our services but do not become a client, we will normally retain your information for up to 24 months unless you ask us to remove it.
Where we provide services, we may retain information for longer where required for legal, accounting or tax purposes.
Cookies
Our website may use cookies to improve your experience and help us understand how visitors use our website.
These may include:
- Essential website cookies
- Performance and analytics cookies (such as Google Analytics)
- Functional cookies
Where required, we will ask for your consent before placing non-essential cookies on your device.
You can control cookies through your browser settings.
Analytics
We may use website analytics tools to understand how visitors use our website.
These tools collect anonymous information such as:
- Pages visited
- Time spent on the site
- Device type
- Browser
- General location
This information helps us improve our website and user experience.
Marketing
If you choose to contact us, we may occasionally send you information relating to our services.
You can ask us to stop contacting you at any time.
We will never add you to a marketing mailing list without your permission.
Sharing Your Information
We only share personal information where necessary.
This may include trusted service providers such as:
- Website hosting providers
- Email providers
- Analytics providers
- CRM or project management software
These organisations only process information on our behalf and are required to protect your data.
We do not sell personal information to third parties.
Keeping Your Information Secure
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.
While no website can guarantee complete security, we work to ensure your information is handled responsibly.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Request a copy of your data
- Withdraw consent where consent has been relied upon
To exercise any of these rights, please contact us using the details above.
Third-Party Websites
Our website may include links to other websites.
We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page, along with the date of the latest revision.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
Sound and Stories
Part of Wondrous Studio™
Trading through WONDROUS LTD (Company No. 10174879)
Email: hello@soundandstories.co.uk
Telephone: 07946 883 707